Reframing Technology Acceptance in Hedonic Systems: Integrating Motivation, Usability, and Sociotechnical Contexts

Abstract

This study explores the key factors that shape how users accept and engage with hedonic technologies—systems designed primarily for enjoyment, social interaction, and personal fulfillment. Traditional models such as the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT) have offered valuable insights into technology adoption. However, they primarily focus on practical aspects such as perceived usefulness and ease of use. These utilitarian perspectives often miss the deeper emotional and social motivations that drive engagement with hedonic systems. Building on motivation theories and evidence from studies on social tagging, gamified platforms, and social media environments, this paper introduces a refined framework for understanding acceptance. It emphasizes the role of intrinsic motivators like perceived enjoyment and curiosity, alongside social recognition, cultural validation, and user participation. By bringing attention to the need to balance functional and emotional factors and recognize the importance of organizational and cultural support, this work offers a complete view of how users interact with digital systems created for leisure and social connection.